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from 725 reviews
Originally had got the bike and the rear shock was damaged, customer service was very responsive and got me hooked up with another one right away. They gave me a riser for the troubles! Ive put 1000 miles on it over the last few months, perfect for the city can go over the speed limit and cost me about 10 cents to charge. Realistic range is 30-50miles it will do 35mph with one motor on and 45 with both on no pedaling all throttle im in a hilly area and im 200lbs I would pic this over any vehicle. Amazing product and support
They are the best bikes awesome for hunting and have more power than most electric bikes love them Gary C
Was gifted a used Forester (about 3 years old) with a heat-damaged battery. Got a new battery from Philodo, and the whole setup works perfectly.
We live in a very hilly area, and it just powers up them no problem. Haven’t had a chance to do a full range test, but went 7.5mi using level 3 fairly constantly, and lost one bar of battery. The pedal assist is a little more aggressive than the one other brand I’ve tried, but it took me about 30 seconds to figure out how to meter it with the throttle and now actually prefer it.
Separate from the products themselves, the team noticed that I ordered the wrong type of battery charger and switched it for me. Really great customer service.
I am extremely happy with my recent purchase of the bike. The long lasting battery power and stability exceeded my expectations. I recommend using this bike in the woods, specifically for hunting as that’s what intend on using for.
Original battery was defective. Philodo customer service is excellent! Sent me a replacement battery in days. Very happy.
Holds a surprisingly large amount of cargo. I would recommend replacing the plastic buckles with inexpensive metal key rings. One of the buckles broke while I was out on the trail.
Bike is very solid
Bought the step through Falcon and have not been disappointed in my decision. Great bike, powerful motors, and a smooth ride. I use it for hunting all sorts of terrain- it gets me places silently I would otherwise only be able to walk. Look no further!
I bought a Falcon Step-thru and am so happy with it. I had a Bee cool Adventure for 4 years and was happy with it until I got the Falcon and rode it. Every aspect of the Falcon was better. What can you say for the performance? Faster acceleration and carries my fat butt (265lb) 42MPH. Suspension is awesome!
Man, this bike is a beast. I've had four Ebikes before this one, and the Philodo Falcon blows 'em all out of the water. The hydraulic brakes? You grab a handful and it STOPS. No kidding. I ride mostly on paved back roads, and it just eats up hills like they're nothing. Just $1,599 you can't beat it. Plus, their support team walked me through the install step-by-step — saved me a huge headache. If you're looking for a bike that'll last, just buy this one and be done with it
I must say from the flexible sales team to the warranty dept this company has it going on these people bend over backwards to help you anyway they can philodo is the best an I would buy here anytime but I don’t think I will have to the quality is number 1 and so are the people thank you philodo!!
The bike is great quality. It has great power., absolutely worth the purchase. Customer Service was very helpful and responsive.. would recommend and would buy from the company again
I love my step thro! This things a freaking beast! I put some bmx handlebars on it. It looks tough and comfortable now. Ive had it a week. Ive put almost a hundred miles on it. Top speed is 38. Fast enough on a bicycle. Drives though pretty much anything! It like the range rover of ebikes!
The build quality exceeded my expectations. Everything feels solid, well-made, and durable. I was also surprised by how easy it was to assemble. The instructions were straightforward, and I had it ready to ride without any major issues.
I’ve owned my bike for about a year now. It’s a very fun bike. Fast and powerful. I’ve had a few issues like a motor go out but customer service has helped me in a timely manner and I would highly recommend this bike
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